ReZolve & North Yorkshire Websites are brand names for ReZolve I.T. Ltd, a company registered in England No. 3576841.

ReZolve I.T. Ltd is registered under the Data Protection Act 1998.

This privacy policy explains how we use any personal information we collect about you when you use this website or any of our services.

Topics:

What information we collect about you

We collect information about you when you register with us, place an order for products or services, and when you contact us via our helpdesk.

We also collect information when you voluntarily complete customer surveys, provide feedback or sign up for our newsletter.

Website usage information is collected using cookies.

How we use the information about you

We collect information about you to process your orders, manage your account, provide technical assistance via our helpdesk and, if you agree, to email you about other products and services we think may be of interest to you.

We may use your information collected from the website to personalise your repeat visits to our website.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

ReZolve will not share your information for marketing purposes with other companies.

How we store and secure information we collect

We use data hosting service providers in the United Kingdom to host the information we collect, and use technical measures to secure your data and access to it.

While we implement technical measures to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Access to your information and corrections

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: ReZolve I.T. Ltd, East Grange House, Northallerton, DL7 0RD. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Marketing

We would like to send you information about our products and services. If you have consented to receive marketing communications, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please use the Unsubscribe option in any marketing email or contact us (see below).

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. However, some of our website features may not function as a result. For further information visit www.aboutcookies.org.

Other websites

Our websites contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1st May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you: using our Contact Us page, raising a ticket using our helpdesk at https://support.rezolve.co.uk or by writing to us at: ReZolve I.T. Ltd, East Grange House, Northallerton, DL7 0RD.