Kayako Hosting - UK Based
Kayako is a leading global provider of powerful and intuitive help-desk solutions. ReZolve provide hosting and support for Kayako software in the UK.
Kayako has one of the best Multi channel customer support solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. The entire system has been designed to improve productivity and provide seamless integration between all the available modules. With rich AJAX based interface and unmatched features like IRS, VoIP, ViewShare you can be assured that your client issues are not only handled in a timely but efficient manner.
Some key features of the product include:
- AJAX based Rich User Interface
- Active Directory (LDAP), vBulletin, ModernBill integration
- ViewShare feature allowing you to guide your clients in real time
- Staff to Staff Voice Chats
- SLA's, Work Schedules and Escalations
- Detailed Reports and Analytics
- Microsoft® Outlook® Integration
- Teamwork module allowing you to create shared Events, Contacts and Tasks
View Key Features of SupportSuite
While, SupportSuite is the product perfect for everyone and highly recommended, you may also opt for other products such as eSupport(helpdesk software), LiveSupport(Livechat solution) and not to forget, interesting add-ons like SIP, Kayako Mobile, InstaAlert, etc.
ReZolve install, host and support your Kayako products making it simple to get up and running, usually within one day. Hosting is at our secure data centre in the UK.
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