Modified Chat Windows with Terms tick box

Template modifications for a large UK mental health charity using Kayako Fusion to provide online help and advice.

Background

Mental Health Matters provides support for people with mental health needs across the UK through an innovative range of services including online chat using Kayako Fusion. It was important for them to have terms and conditions displayed on the chat window with a tick-box that had to be completed before a chat could start, along with a few custom fields.

Solution

ReZolve already providing hosting and support services for MHM's Kayako system and we provided all the modifications required for their requirements in this case, including: -