UK Occupancy Surveys

ReZolve have been providing software solutions for accommodation occupancy surveys in the UK since 1999. The current PC-based Survey IT software is due for replacement in 2009 with the web-based RIBOS system.

Survey IT profile dataSurvey IT

ReZolve began work on the Survey IT software in 1998 for a consortium of the English regional tourist boards and the Wales Tourist Board. The software was based on an Access 97 database with a PC application developed using Microsoft Visual Basic 6 and Crystal Reports.

A key element of the design of the software was to incorporate a flexible system of analysis categories, allowing each region to analyse data using custom categories such as geographical funding areas.

Web-based Surveys

An early web-based survey was introduced in 2001 to allow for data collection for some respondents via the Internet. Synchronisation of data between the web and the regional database was an important feature of this application too.

EOS benchmark resultsEngland Occupancy Survey

In 2004 a consortium of regional tourist boards won the contract to run the England Occupancy Survey and a customised version of Survey IT was used successfully to administer this for three years. This also included the synchronisation of data between the regional system and the EOS database using XML data files over HTTP.

While the software remained PC-based, the EOS system used a SQL Server database hosted on a ReZolve data server.

From 2007, the England Occupancy Survey has been operated using a new web-based application, developed and hosted by ReZolve. This provides additional functionality for active recruitment of new respondents and a separate reporting portal. Delivery of personal results and benchmarks was also enhanced to provide greater benefits to participating establishments.

RIBOS data formRIBOS

ReZolve Internet-Based Occupancy Software has been developed on the core functionality of the original Survey IT software but as a wholly web-based solution. Largely based on the success of the EOS software, RIBOS provides a comprehensive, easy to use, platform for accommodation occupancy survey which is now being rolled out to existing users.

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