ReZolve Development Tips & Advice

Along the way we often overcome problems while working on projects. Some of these solutions are document here so you might find them useful. We don’t suggest that these will always work or are necessarily the best solution, and cannot accept any responsibility for their effectiveness or safety.

Always ensure you can get back to where you started from file copies or backups before you start.

WGet fails with 0x1 code running PHP script under SSL/HTTPS

Scheduled tasks that call a PHP script using Wget.EXE run fine for all sites except those running under SSL on https.

HP Compaq nx9420 notebook overheating

One of our developers uses an HP nx9420 and this was running at up to 100 degrees and shutting down 2 or 3 times a day. The notebook is over 3 years old and has been upgraded to 4Gb RAM to run Windows 7 Pro. Solution Searching the forums we came across a few...

Using mod rewrite to redirect non-www URL to www URL on IIS

How we used Helicon ISAPI Rewrite 3 to redirect URLS without www to the correct www URL on IIS 7.5

FastCGI process exceeded configured activity timeout in IIS 7

Problem with large Kayako eSupport database causing FastCGI process to exceed activity timeout doing a Creator/Replier search Problem A customer with a very large Kayako eSupport database reported problems when using the ticket search by Creator/Replier. A search for...

POP3 and IMAP Email Protocols

A brief overview of the POP3 and IMAP email protocols and how to choose which to use.

SQL Server 2000 – A floating point exception occurred in the user process

The following error “A floating point exception occurred in the user process. Current transaction is canceled.” is generated by SQL Server 2000 when invalid values get into float columns.

Fixing Collation Conflict in SQL Server

The error: "cannot resolve collation conflict for equal to operation" and how we (partially) resolved the issues. Background Some time ago we had to replace a server running SQL Server 2000 after a hardware failure. All databases were restored onto the new server and...

Cannot use adobe reader to view pdf in your web browser

Running Adobe Acrobat 8 Pro get this error “cannot use adobe reader to view pdf in your web browser” when opening a PDF in Internet Explorer

AddThis causes IE8 “1 item remaining” issue

Since upgrading to IE8 all SSIDM websites that use AddThis failed to complete loading, showing "1 item remaining" in status bar. Solution AddThis must try to use Flash by default. Adding the following line above any other AddThis script fixes the problem.

Convert IceWarp mailbox from POP3 to IMAP

Converting from POP3 to IMAP is straightforward if there is no mail held on the mail server but if you have been using the older webmail to store messages it can be more difficult. Problem A customer wants to use the new Ajax-based IceWarp webmail in place of the...