Terms and Conditions

Website Terms & Conditions

If you use the www.rezolve.co.uk website (the “Website”) you agree to be bound by our terms and conditions.

1 Definitions

In these terms and conditions, “we” and “us” means ReZolve I.T. Ltd, www.rezolve.co.uk, which is a trading name of ReZolve I.T. Ltd (registered number 3576841) whose registered office is East Grange House, Scruton, Northallerton, DL7 0RD.

2 Access to the Website and content

2.1 We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended or restricted at any time.

2.2 We reserve the right to change, modify, substitute or remove without notice any information on the Website from time to time.

2.3 We assume no responsibility for the contents of any other websites to which the Website has links.

3 Intellectual Property

3.1 The copyright in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to ReZolve I.T. Ltd, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own off-line viewing.

3.2 You shall retain ownership of all copyright in data you submit to the Website. You grant us a worldwide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

4 Exclusions of liability

4.1 We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions.

4.2 Due to the nature of electronic transmission of data over the Internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the Website, save where such liability cannot be excluded by law.

4.3 We believe but do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology and you should take full responsibility for virus checking.

5 User name and password

5.1 On registering with us, you are issued with a user name and password which must be used in order to access the Website. The user name and password are personal to you and are not transferable.

5.2 Your name and password are the methods used by us to identify you and so are very important. You are responsible for all information posted on the Website by anyone using your user name and password. Any breach of security of a user name and password should be notified to us immediately.

5.3 You may not adapt or circumvent the systems in place in connection with the Website nor access the Website other than through normal operations.

6 Data submitted by users

6.1 We accept no liability for data supplied by any user for display on the Website and the limitations in condition 4 above (Exclusions of liability) apply.

6.2 If you submit data for display on the Website you are responsible for ensuring that the data is accurate, complete and up to date and for updating that data where necessary.

6.3 If you submit data for display on the Website you are responsible for ensuring that no data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties.

6.4 You warrant that you have taken all reasonable precautions to ensure that any data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.

6.5 We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website.

6.6 You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition 6.

6.7 Subject to the Contracts (Rights of Third Parties) Act 1999 condition 6.5 may be enforced by the following people in their own right:
any third party with whom we contract for content; and
our employees or agents at the time of any failure to observe.

The Messaging facilities (“the Messaging”) in Message and Queries, My Documents and Member Networks is provided for the exchange of information, opinions and comment. Your use of the Messaging is subject to the following terms which, by your use of the facility, you are deemed to accept:

  • You may not use obscene or offensive language.
  • You may not place on the site any material which is defamatory, abusive, discriminatory or hateful.
  • You may not place any material on the site which may encourage criminal conduct or which may give rise to civil liability, or which is otherwise unlawful.
  • You may not place any material on this site belonging to any person other than yourself without the prior written consent of the owner of it.
  • You may not place advertisements or make commercial solicitations.
  • You grant ReZolve I.T. Ltd the unrestricted right to use, reproduce, translate and distribute any material you place on the Web site. We reserve the right to review, edit, move or delete any material submitted to the Messages and Queries facility.
  • ReZolve I.T. Ltd accepts no responsibility for any statements, material or other submissions placed on the Messaging by you or any third party, or for any loss or damage resulting from your breach of these Rules of Acceptable Use.
  • You agree to indemnify ReZolve I.T. Ltd, their representatives and employees from any and all claims and liabilities (including legal fees) which arise from your statements, contributions or other submissions to the Messaging, from any unauthorised use of material obtained from the Messaging or otherwise from your breach of our Rules of Acceptable Use.

8 Payment

8.1 Domain registration and renewal, hosting and technical support fees, and payments for third-party software licences are payable in advance.

8.2 Bespoke software orders must be accompanied by a deposit of 50% of the value of the order. The remaining 50% becomes due for payment immediately upon completion.

8.3 Our payment terms for other items are 30 days from date of invoice.

8.4 If payment is not received according to these terms, we may, at our discretion, suspend or terminate any Services we provide to you.

8.5 Hosting services are non-refundable exept under the terms of our Service Level Agreement.

8.6 We accept payment by cheque, BACS, Standing Order or Credit/Debit Card. Card payments are subject to a 5% handling fee.

9 Data protection

9.1 Under the UK Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

9.2 You may edit your personal information at any time.

10 Cookies

A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users and are used to personalise your experience of the Website. If you set up your browser to reject the cookie, you will not be able to use the Website. You can clear the cookie at any time using the ‘Sign Off’ link on the Website.

11 Termination

11.1 Fees charged for hosting and support services in advance are non-refundable. Where services incur set-up fees, these charges are also non-refundable.The Client has the right to cancel any service. Service(s) can be cancelled by the Client up to 30 days prior to the renewal date by email or post.

11.2 We reserve the right to cancel service(s) at any time. All fees paid in advance of cancellation will be pro-rated and refunded by ReZolve to the Client if ReZolve initiates its right of cancellation and Client is NOT in violation of these Terms and Conditions. If cancellation is caused by the Client and/or a Client breach of the Terms and Conditions, then the Client agrees that no refund is due.

11.3 Third party cancellations are not accepted.

11.4 All disclaimers, indemnities and exclusions in this agreement shall survive termination of this Agreement for any reason.

12 General

12.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.

12.2 We may modify these terms and conditions at any time by publishing the modified terms and conditions on the Website. Any modifications shall take effect 3 days after posting on the Website.

13 Governing law

13.1 These terms are governed by and to be construed in accordance with English law.

13.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Product Terms