Welcome to our new helpdesk

Welcome to our new helpdesk

From June 2019 we are launching a new support helpdesk powered by ZoHo. The support portal is at the same web address: support.rezolve.co.uk and will operate in the same way as the previous helpdesk, relying on support tickets to allow you and ourselves to keep track...
RIBOS Update 2.9.003

RIBOS Update 2.9.003

[Issue #41] Updated Charts in Admin CP using charts.js and including annual category charts [Issue #40] Allow duplicate profiles using profile rank for imported STR data [Issue #39] Incoming mail moved to alternative mail server with spam filtering. [Issue #38] Export...
RIBOS Update 2.9.002

RIBOS Update 2.9.002

[Issue #35]  Move left-hand dialog boxes to popups to make full use of the page width. Affects Contacts, Profiles, Data Forms and Users in Admin CP
RIBOS Update 2.9.001

RIBOS Update 2.9.001

2.9.001 Updated project to .Net 4.0, VS2017 #34: Participant passwords expire immediately on use Password reset email links for participants now last for 24 hours or until the password form is submitted, whichever is sooner #28: Missing touring analysis by Type in...
Essential Server Maintenance – August 2018

Essential Server Maintenance – August 2018

This is to make you aware that essential server maintenance will take place from 22:00 on Tuesday 7th August. This is to facilitate upgrades to the host machine that your website sits on in order to have its kernel updated, providing security updates as well as...
RIBOS Update 2.8.005

RIBOS Update 2.8.005

2.8.005a Improved security with one-way hashed passwords. User (Contact) passwords are no longer visible in plain text. Forgotten passwords are reset using a password reset URL send to the user. User IDs and passwords can no longer be included in Messages. 2.8.005b...
RIBOS Update 2.8.004

RIBOS Update 2.8.004

Release Notes: 2.8.004 [RIBOS-399] – Report month-to-date sample by Business and Overseas Added additional sample columns for Split (those supplying Overseas data) and Business (those supplying business data)
RIBOS Update 2.8.003

RIBOS Update 2.8.003

Release Notes: 2.8.003 [RIBOS-400] – Group Charts into Reports Added facility to group Charts into Reports so that a set of monthly reports can be seen on a single page.